What happens when the logic of UX, design, and code collides directly with the most unprogrammable thing of all: human emotion?
Read MoreThe Colour of Control: Using Visual Language to Signal Power Dynamics
I’ve spent many years working with colour systems, typography, visual hierarchies and user behaviour. I know how fast a visual decision can be made. I also know that what we show, or choose not to show, has consequences.
Read MoreThe Ethics of Frictionless UX: Inspired by a Thriller Novel
As a UX consultant and designer, I’ve spent years advocating for seamless, intuitive, low-friction experiences. The kind that guide users without them even realising. The kind that make a process feel like second nature. The kind that get praised in boardrooms. But over time, I’ve come to question whether "frictionless" should always be the goal.
Read MoreDesigning for (and Against) Control: Ethical UX in the Age of Surveillance
We live in an era where nearly every interface, every app, and every “frictionless” interaction comes with a hidden cost: control. Whether it’s a social media feed engineered for maximum attention, a smart home assistant listening to every word, or a seemingly benign login screen nudging you to share just a little more data, design choices shape power dynamics between companies and users.
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